Focus on your business, not on managing an IT department.
Extensive IT Outsourcing Services in Montreal for all your IT needs.
Managing an in-house IT department is expensive and complex. Offloading your IT needs to a managed service provider can save you time and money. With our IT Outsourcing Services, you can finally leave your IT worries behind and concentrate on growth.
Get an entire team of IT experts by your side without the cost of an IT department.
As a business owner, you are constantly overwhelmed with new technologies that all claim to be the latest and greatest. It can be tricky to determine which products are worth investing in and which will become obsolete in a few years. That's why we provide objective recommendations on the best technologies for your business, based on your specific needs and priorities. We can help you transform your legacy IT systems into modern, integrated ones that will improve efficiency and allow you to focus on your core business goals. In addition, we can assist with network administration, infrastructure management, disaster recovery, and business continuity planning.
Transparent IT Operations
IT systems are the backbone of any organization, so it's critical to have visibility into how they're performing. That's where we come in. We help you gain comprehensive visibility of your IT infrastructure. This process happens through our accessible client portal and experts' on-site visits to your location. This way, you can keep track of all operations and ensure that you benefit from your investment. In addition, our experts can provide insights and recommendations on how to improve performance. As a result, you can be confident that your IT systems are running smoothly and efficiently.
Building and maintaining internal IT systems can be expensive, time-consuming and error-prone. We help you take the burden off your in-house team by offering around-the-clock expert-level support that empowers your business. We support everything from cyber security solutions to IT consulting services so you can focus on your core business. Since we're available 24/7, you can rest assured that your business will always have the support it needs.
Flexible Service Plans
We're tailored to you and your needs. You can either outsource your entire IT infrastructure or only specific operations. We adapt to your size, capacity and business model. First, we strive to understand your needs and requirements fully. Then, we curate the best service plan that scales with your growth to ensure optimal business-IT alignment. By outsourcing your IT infrastructure to us, you can free up your entire team to focus on other essential aspects of your business growth.
Let our team take care of you. We'll keep your systems running smoothly so you can focus on what you do best — running your business.
What is IT Outsourcing?
Outsourcing is hiring a company to provide services that your business needs but that you don't have the resources to handle internally. IT Outsourcing is hiring a third-party IT company to manage all or part of your business's information technology needs. There are various reasons why companies choose to outsource their IT needs.
It can be a cost-saving measure, as outsourcing can be less expensive than maintaining an internal IT department. Additionally, outsourcing can free up internal resources, so that your staff can focus on other priorities. Finally, because managed service providers are experts in their field, they often tend to provide a higher level of relevant service than your in-house IT staff.
What IT services are included in IT Outsourcing?
The specific services included in an IT Outsourcing agreement will vary depending on the needs of the business and the MSP that is providing the services. However, there are some standard IT outsourcing services that many businesses find useful, including:
- Help Desk Services:
A help desk provides end users with support for technical issues related to using a company's products or services. This can include answering questions, troubleshooting problems, and providing step-by-step instructions.
- Desktop Support:
Desktop support services help businesses keep their desktop computers running smoothly. This can consist of resolving hardware and software issues, installing updates and patches, and training end users.
- Network Security Support:
Network support services help businesses maintain their network infrastructure. This can include troubleshooting problems, monitoring traffic, and ensuring security.
- Managed Services:
Managed services are a comprehensive approach to IT outsourcing that provides all the services necessary to keep a business's IT infrastructure running smoothly. This can include help desk services, desktop support, and network support, as well as more specialized services such as data backup and recovery.
- Help Desk Services:
What are the types of IT Outsourcing?
There are different IT outsourcing arrangements, and the type that's right for your business will depend on your specific needs. Here are some of the most common types of IT outsourcing arrangements:
- Co-managed services:
In a co-managed services arrangement, you and your managed services provider share responsibility for your IT infrastructure. This is a great solution if you have an in-house IT staff but want to supplement their skills with the expertise of a managed services provider.
- Managed services:
In a managed services arrangement, your managed services provider takes full responsibility for your IT infrastructure. This is an excellent solution if you don't have an in-house IT staff or want to free up your internal staff to focus on other priorities.
- Project-based services:
In a project-based services arrangement, managed service providers are to handle a specific project, such as implementing a new technology solution. This can be efficient if you need help with a one-time project.
- Co-managed services:
Why choose Genatec for IT Outsourcing?
As a business owner, you know that managing your enterprise solutions can be a challenge. There are always new software updates to install, security patches to apply, and hardware to maintain. Especially if something goes wrong, you need the skills and knowledge to fix it quickly. Otherwise, you risk losing productivity and revenue. That's where we come in.
As a Managed Service Provider in Montreal, we have over 2 decades of expertise in providing Managed IT Services to businesses of all sizes. Our team of 78 full-time IT specialists can help you with any IT issue, big or small. We also have a state-of-the-art data center and a network operations center staffed 24/7/365.
Being a leading company, we have helped over 1,500 customers in Montreal cut IT costs by 50% and increase productivity by over 100%. And we can help you too! Contact us today if you are looking for comprehensive IT Outsourcing Services in Montreal. We will be happy to discuss your specific information technology needs and tailor a solution that meets your budget and requirements.
We stand by our results.
We know you want your technology to work for you, not the other way around.
Outsourcing your IT needs saves you time and money.
Connect with us today and let us show you all the benefits!